Privacy

At L’apotheca, your privacy is treated with as much care as our curations. This policy explains how we collect, use and protect your personal information.

What we collect
When you place an order or sign up for updates, we may collect the following information:
  • Name
  • Email Address
  • Shipping & Billing Address
  • Payment information (processed securely via third-party providers)

  • Purchase history

  • Optional survey or feedback data
We use your information to:
  • Fulfil and ship your order
  • Communicate order updates and offers
  • Improve our products and customer experience
  • Comply with legal obligations
 
We do not share your personal information with third parties for marketing purposes.
Email Marketing
If you opt-in, we may send you occasional emails about new launches, offers or beauty tips. You can unsubscribe at any time using the link in the email footer.
 
Payment Security
Payments are processed through Squarespace. We do not store or have access to your full payment details.
 
Cookies
Our website uses cookies to enhance your browsing experience. These help us understand traffic patterns and personalise your experience. You can disable cookies through your browser settings.
 
Your Rights
Under the GDPR you have the right to:
  • Access your data
  • Request Corrections
  • Request Deletion
  • Object to Processing
  • Withdraw consent
To exercise these rights, please contact us at info@lapotheca.co.uk
Data Storage
Your information is stored securely and only for as long as necessary to fulfil your orders, comply with legal requirements and provide relevant updates.
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Third Party Services
We may use trusted services such as analytics or email marketing platforms. These providers are GDPR-compliant and contractually obligated to protect your data.
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Changes to this Policy
We may occasionally update this policy. Any changes will be reflected here, with an updated revision date.